The HILTON CORPORATION opened a brand new hotel in Nashville in the early 90's, after the Houston Oilers moved to Nashville to become the new Tennessee Titans football team.
It was a 12 store structure with 330 suites, not rooms...SUITES. A most impressive lobby, two banquet rooms that would accomadate 700 each with a removable wall that could be romoved to accomadate 1500 guests for a single event.
The hotel also enclosed the "PALM" restaurant of New York fame and the "Eddie George" bar, star running back for the Titans football team.
I got a job there through a temporary service. On my first assignment there, I left the service at 7:10 a,m, and got to the hotel at 7:30. At 9 a.m. the head chef, Kyle Inman, called me into his office and asked me if I wanted to work for the hotel. I started work as a HILTON employee the next day, contrary the 90 day contract the HILTON had with the temp service...the company bought the contract out. Obviously the chef was impressed with something...or MAYBE it was because I was just DOING MY JOB...WHAT THEY PAID FOR?
Two weeks later they promoted me to "Executive Steward", I was the HNIC,, directly under the Executive Chef, Kyle Inman.
The hotel had only been in business and was in extremely poor condition, as far as cleanliness, structure in management, mainteneance and order.
Every 6 months businesses have to get a Health Inspection and the Hilton Hotel was due for one. When the inspector came and give the hotel its bi-annual inspection it was embarassing to say the least...a "52", out of 100 points possilbe. If you scored less than 50, the Health Department is required by law, to evict all personel and guest and chain and lock the doors as it has become unfit for human inhabitants....WOW!!!!
This was a HUGE shock to the "HNIC's" at the HILTON.
"HNIC's" ARE THE "HEAD NIGGAZ IN CHARGE"
The Health Department said they would be back in a week for re-inspection in a week.
The General Manager, Tom Ryback, was called to Miami to meet with the owners of the Hotel, the Souffeur Family...obviously for an ASS CHEWING.
The Assistant General Manager, Ms. Cheryl Seckmann, called a meeting of all department heads and wanted answers as to the condition and operation efficiency at the hotel...as did the owners. There were over 60 people at the meeting all sitting around one huge table in a banquet room. I was in awe at the people that...WERE NOT DOING THERE JOBS.
IT WAS QUITE OBVIOUS TO ME, BY THE ERGENCY AND ATTENTION THAT THE HEALTH SCORE HAD, THAT "ALL" THE SUPERVISORS WERE UNDER THE WATCHFUL EYE OF THE "HNIC's", AND I WAS ON ANOTHER "FACT FINDING" MISSION.
While in the meeting everybody was blaming the stewards, my employees, for not doing their jobs, and they were correct. But they made it seem like the current condition of the hotel was "my" fault.
The truth of the matter was, I had only worked at the hotel for about two weeks, and, it would have been impossible for me to have been the sole cause of the chaos...but the individual that is responsible is sitting at "this table".
I asked Cheryl Seckmann where Tom Ryback was, the GM, and she said he was in Florida, meeting with the owners of the building.
I asked Cheryl what "exactly" is Tom Ryback job description.
She stated he is the GM and the liaison betweer the Souffeur's, the people that owned the building and property, and the HIlton Corporation, whom obviously owned the business itself.
Then I asked her, what her job title was?
She stated she was the Asst. GM.
I then asked....What is your "exact" job description?
She stated, "IT IS MY JOB TO MAKE SURE THIS HOTEL RUNS EFFICIENTLY"
A silence fell over the entire room and the meeting was ended,
GUESS WHAT, TIME TO ASK FOR THE PAY RAISE I WAS OWED.
THE COMPANY HAD NO CHOICE AND IT WAS DESERVED AND
KYLE INMAN MADE IT HAPPEN....NETWORKING AND COMMUNICATION
IS HOW YOU GET THINGS DONE.
A week aftre that the Health Department came back and we scored a 99.7, everyone was impressed, but Tom Ryback, who had just came back to the hotel was stunned.
One day in the kitchen everyone seemed, well, Weird, running all over trying to look busy. One waitress said, "you better get busy, the GM is in the kitchen."
I did what I was doing, meandering around to make sure everything was done correctly and looking for something to do.
When I run into this extremely well dressed gentleman about my age, I stated, "you must be Tom Ryback?"
He said, "Yes, I am, and who are you?"
I said, "I'm Jack Davis."
He lifted an eyebrow and smiled and said, "So you are the individual I have been hearing so much about."
We parted company and...DID OUR JOBS.
It was a 12 store structure with 330 suites, not rooms...SUITES. A most impressive lobby, two banquet rooms that would accomadate 700 each with a removable wall that could be romoved to accomadate 1500 guests for a single event.
The hotel also enclosed the "PALM" restaurant of New York fame and the "Eddie George" bar, star running back for the Titans football team.
I got a job there through a temporary service. On my first assignment there, I left the service at 7:10 a,m, and got to the hotel at 7:30. At 9 a.m. the head chef, Kyle Inman, called me into his office and asked me if I wanted to work for the hotel. I started work as a HILTON employee the next day, contrary the 90 day contract the HILTON had with the temp service...the company bought the contract out. Obviously the chef was impressed with something...or MAYBE it was because I was just DOING MY JOB...WHAT THEY PAID FOR?
Two weeks later they promoted me to "Executive Steward", I was the HNIC,, directly under the Executive Chef, Kyle Inman.
The hotel had only been in business and was in extremely poor condition, as far as cleanliness, structure in management, mainteneance and order.
Every 6 months businesses have to get a Health Inspection and the Hilton Hotel was due for one. When the inspector came and give the hotel its bi-annual inspection it was embarassing to say the least...a "52", out of 100 points possilbe. If you scored less than 50, the Health Department is required by law, to evict all personel and guest and chain and lock the doors as it has become unfit for human inhabitants....WOW!!!!
This was a HUGE shock to the "HNIC's" at the HILTON.
"HNIC's" ARE THE "HEAD NIGGAZ IN CHARGE"
The Health Department said they would be back in a week for re-inspection in a week.
The General Manager, Tom Ryback, was called to Miami to meet with the owners of the Hotel, the Souffeur Family...obviously for an ASS CHEWING.
The Assistant General Manager, Ms. Cheryl Seckmann, called a meeting of all department heads and wanted answers as to the condition and operation efficiency at the hotel...as did the owners. There were over 60 people at the meeting all sitting around one huge table in a banquet room. I was in awe at the people that...WERE NOT DOING THERE JOBS.
IT WAS QUITE OBVIOUS TO ME, BY THE ERGENCY AND ATTENTION THAT THE HEALTH SCORE HAD, THAT "ALL" THE SUPERVISORS WERE UNDER THE WATCHFUL EYE OF THE "HNIC's", AND I WAS ON ANOTHER "FACT FINDING" MISSION.
While in the meeting everybody was blaming the stewards, my employees, for not doing their jobs, and they were correct. But they made it seem like the current condition of the hotel was "my" fault.
The truth of the matter was, I had only worked at the hotel for about two weeks, and, it would have been impossible for me to have been the sole cause of the chaos...but the individual that is responsible is sitting at "this table".
I asked Cheryl Seckmann where Tom Ryback was, the GM, and she said he was in Florida, meeting with the owners of the building.
I asked Cheryl what "exactly" is Tom Ryback job description.
She stated he is the GM and the liaison betweer the Souffeur's, the people that owned the building and property, and the HIlton Corporation, whom obviously owned the business itself.
Then I asked her, what her job title was?
She stated she was the Asst. GM.
I then asked....What is your "exact" job description?
She stated, "IT IS MY JOB TO MAKE SURE THIS HOTEL RUNS EFFICIENTLY"
A silence fell over the entire room and the meeting was ended,
WE FOUND OUT "WHAT" THE PROBLEM "WAS"
AND "WHO" WAS AT FAULT.
Everyone at the meeting was certain I had just got my "walkin' papers". I told them, Cheryl is not stupid, if I am smart enough to find out the problem, I probably have a solution too, which I did but I needed one "tool"....authority.
When I told her what I needed as far as a "tool", she called the entire kitchen staff together, over 40 people, and stated Jack is incharge in this kitchen, only to answer to the Head Chef, Kyle Inman, the guy that offered me the job, on my first day.
THE ONLY THING KYLE "EVER" TOLD ME WAS, KEEP DOING WHAT YOU ARE DOING JACK...IT DIDN'T MATTER WHETHER IT WAS MY JOB DUTIES OR SMOKING A CIGARETTE OUTSIDE.
A week later when the Health Department showed up for re-inspection, we got a 96.7 on our score.
THE COMPANY HAD NO CHOICE AND IT WAS DESERVED AND
KYLE INMAN MADE IT HAPPEN....NETWORKING AND COMMUNICATION
IS HOW YOU GET THINGS DONE.
A week aftre that the Health Department came back and we scored a 99.7, everyone was impressed, but Tom Ryback, who had just came back to the hotel was stunned.
One day in the kitchen everyone seemed, well, Weird, running all over trying to look busy. One waitress said, "you better get busy, the GM is in the kitchen."
I did what I was doing, meandering around to make sure everything was done correctly and looking for something to do.
When I run into this extremely well dressed gentleman about my age, I stated, "you must be Tom Ryback?"
He said, "Yes, I am, and who are you?"
I said, "I'm Jack Davis."
He lifted an eyebrow and smiled and said, "So you are the individual I have been hearing so much about."
We parted company and...DID OUR JOBS.
WE HAD EARNED EACH OTHER'S "RESPECT"
It is very easy to get something accommplished, give the people what they need to do the job as far as "tools", and any information they need to make the "right" decisions.
After 4 months of employment and a new GM and Head Chef, the company was running at an acceptable level of performance but obviously the payroll had become a concern. This was noted by me, by the individuals they were targeting about job performance, one being myself.
I told all the "new" supervisors that I was doing my job, and doing it well and they needed to "get the fuck off my ass" and find some other "fag" to fuck with. YEP, they didn't like me because of....well I don't know, but I could tell they didn't want me working there any longer, at least some of the staff did, and I could have cared less.
SOMETHING THE ASSHOLES OF THE BAY AREA
"DO NOT" DO...DO YOU DICKHEADS...?
AND WHAT YOU ARE PISSED OFF AT IS:
I'M NOT STUPID ENOUGH TO GET CAUGHT
IN YOUR "SOCIAL RAT TRAP"
YOU CALL SAN FRANCISCO, LOL.
SUP NIGGAZ...DON'T HATE THE PLAYA,
HATE THE GAME, RIGHT?
AND WHAT YOU ARE PISSED OFF AT IS:
I'M NOT STUPID ENOUGH TO GET CAUGHT
IN YOUR "SOCIAL RAT TRAP"
YOU CALL SAN FRANCISCO, LOL.
SUP NIGGAZ...DON'T HATE THE PLAYA,
HATE THE GAME, RIGHT?
After 4 months of employment and a new GM and Head Chef, the company was running at an acceptable level of performance but obviously the payroll had become a concern. This was noted by me, by the individuals they were targeting about job performance, one being myself.
I told all the "new" supervisors that I was doing my job, and doing it well and they needed to "get the fuck off my ass" and find some other "fag" to fuck with. YEP, they didn't like me because of....well I don't know, but I could tell they didn't want me working there any longer, at least some of the staff did, and I could have cared less.
I WAS NOT THERE TO KISS THEIR ASS...
I WAS THEIR TO DO A JOB.
I WAS THEIR TO DO A JOB.
AND IT WOULD BE DONE MY WAY,
THE "RIGHT" WAY,
AND IF THEY WANTED IT DONE ANY DIFFERENT...
THEY COULD DO IT THEMSELVES,
THE "RIGHT" WAY,
AND IF THEY WANTED IT DONE ANY DIFFERENT...
THEY COULD DO IT THEMSELVES,
AND FUCK IT UP LIKE YOU DID BEFORE....
PLAIN AND SIMPLE.
PLAIN AND SIMPLE.
The owners sent a chef, Mark Davis, up from one of their hotels in Miami Florida and he took over the grill of the Eddie George Bar. Kyle Inman was still the Head Chef in the main kitchen, where I worked. Me and Mark Davis DID NOT get along but he was not stupid, so as long as he needed me I was to be kept in employment, but the resistance to my authority was mounting.
The staff of the grill kitchen was not doing as I requested and it was causing problems that I would not be accepting of, since it was making everyones job difficult.
The chef in the grill tried to write me up with to violations of "company rules", but I was a supervisor, in a position to "override" rules when needed, as per Cheryl Seckmann, but the night supervisors persisted. I refused on two occassions and finally I was called to a meeting with Cheryl and Mark Davis. They demanded that I sign three citations for violations of company rules.
WHAT HAPPENED NEXT WAS HILARIOUS, MAYBE "INNAPROPRIATE", BUT DEFINATELY FUNNY.
Mark Davis, Cheryl Seckmann and three security guards were in the room with me, and Mark Davis handed me the three violations and said, "you have to sign these." I said, "No I don't, I was doing my job as per Cheryl." Mark stated you were doing things in violation of the company rules.
I stated the reason I was,is because the person who was to do the tasks I did, WAS NOT, and if you wanted your problem fixed, somone had to do them.
On his second attempt to force me to sign the forms, and Cheryl backing him up, which I could not believe.
I looked Cheryl Seckmann directly in the eye and pushed the forms over in front of her and stated, "Cheryl, what I want you to do with these violation forms, is to take them home with you and place them on the back of your toilet tank. And the next time you take a shit...WIPE YOUR FUCKING ASS WITH THEM."
Mark Davis was in shock with a smirk on his face.
Cheryl Seckman had a slight shock, but surpisingly, remained posed and professional, she is an amazing individual...and contrary to popular opinion, she still has my respect.
One of the guards broke out into uncontrollable laughter and was fired on the spot.
Cheryl Seckmann told the Head of Security, Kevin Fitzgerald, a good friend of mine, to escort me off the property, which he did.
Me and Kevin talked and he knew it was wrong, but he had a career at the HILTON, I didn't.
He told me I could use him as a reference anytime.
About two months later I was walking across the courtyard and the new GM, whom I knew, seen me and invited me into the hotel and bought me coffee at the Coffee Bar. Obviously he had heard I left, but not the circumstances behind my departure. Mark Davis seen me and the GM talking when he entered the lobby and turned and left to go back to the kitchen.
Tom Ryback had was transferred to another HILTON HOTEL, because of his relationship with his employees and the hotels need for a change of management, and to show the other supervisors what might happen to their jobs if...........?
Tom Ryback called me and told me that if I ever needed a reference to call the HILTON HOTEL's '800' number and ask what hotel he was at and to call him.
YOU HAVE TO RESPECT SOMEONE THAT IS FAIR AND TRUTHFUL.
The staff of the grill kitchen was not doing as I requested and it was causing problems that I would not be accepting of, since it was making everyones job difficult.
The chef in the grill tried to write me up with to violations of "company rules", but I was a supervisor, in a position to "override" rules when needed, as per Cheryl Seckmann, but the night supervisors persisted. I refused on two occassions and finally I was called to a meeting with Cheryl and Mark Davis. They demanded that I sign three citations for violations of company rules.
WHAT HAPPENED NEXT WAS HILARIOUS, MAYBE "INNAPROPRIATE", BUT DEFINATELY FUNNY.
Mark Davis, Cheryl Seckmann and three security guards were in the room with me, and Mark Davis handed me the three violations and said, "you have to sign these." I said, "No I don't, I was doing my job as per Cheryl." Mark stated you were doing things in violation of the company rules.
I stated the reason I was,is because the person who was to do the tasks I did, WAS NOT, and if you wanted your problem fixed, somone had to do them.
On his second attempt to force me to sign the forms, and Cheryl backing him up, which I could not believe.
I looked Cheryl Seckmann directly in the eye and pushed the forms over in front of her and stated, "Cheryl, what I want you to do with these violation forms, is to take them home with you and place them on the back of your toilet tank. And the next time you take a shit...WIPE YOUR FUCKING ASS WITH THEM."
Mark Davis was in shock with a smirk on his face.
Cheryl Seckman had a slight shock, but surpisingly, remained posed and professional, she is an amazing individual...and contrary to popular opinion, she still has my respect.
One of the guards broke out into uncontrollable laughter and was fired on the spot.
Cheryl Seckmann told the Head of Security, Kevin Fitzgerald, a good friend of mine, to escort me off the property, which he did.
Me and Kevin talked and he knew it was wrong, but he had a career at the HILTON, I didn't.
He told me I could use him as a reference anytime.
About two months later I was walking across the courtyard and the new GM, whom I knew, seen me and invited me into the hotel and bought me coffee at the Coffee Bar. Obviously he had heard I left, but not the circumstances behind my departure. Mark Davis seen me and the GM talking when he entered the lobby and turned and left to go back to the kitchen.
Tom Ryback had was transferred to another HILTON HOTEL, because of his relationship with his employees and the hotels need for a change of management, and to show the other supervisors what might happen to their jobs if...........?
Tom Ryback called me and told me that if I ever needed a reference to call the HILTON HOTEL's '800' number and ask what hotel he was at and to call him.
YOU HAVE TO RESPECT SOMEONE THAT IS FAIR AND TRUTHFUL.
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